Help & support
Project support
Contact Symra for project questions, technical issues, and documentation requests. Support responsibilities and response targets are defined in each engagement.
Contact channels
Business hours
Monday to Friday, 9:00 a.m. to 5:00 p.m. Pacific Time (Las Vegas, Nevada). Messages received outside business hours are answered the next business day.
Response times
We aim to acknowledge new inquiries within one business day. For active engagements, response targets are defined in your statement of work.
Report an issue
Found a bug in delivered software, a problem with this website, or an accessibility barrier? Email contact@symra.dev or call (702) 483-9142. To help us respond quickly, please include:
- What you were trying to do and what happened instead
- The page, system, or feature involved
- Your device, browser, or operating system (if relevant)
- A screenshot or error message, if you have one
More information
Capability statement
Engineering services, representative work, and contracting information.
Discuss a project
Discuss project requirements, delivery timelines, and teaming opportunities.
Accessibility statement
Our commitment to WCAG 2.1 AA and Section 508.
Privacy & terms
How we handle data and the terms for using this site.