Privacy Policy

1. Introduction

Symra ("we," "our," or "us") operates mobile applications, web applications, and the website symra.dev. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and email address (when you create an account or sign up for updates)
• Payment and billing information (processed through third-party payment providers)
• Communications you send to us (support requests, feedback)

Automatically Collected Information

When you access our services, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited, time spent)
• Usage data (in-app actions, feature usage, gameplay statistics)

3. Third-Party Services

Our applications may integrate with third-party services to provide functionality such as payment processing, push notifications, and other features. When you interact with these services:

• Certain data may be shared with third-party providers as necessary to deliver the service
• These providers process your data according to their own privacy policies and data processing agreements
• We do not sell your data to any third-party provider

If we introduce additional third-party integrations in the future, we will update this policy to reflect those changes.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Communicate with you, including for customer service and updates
• Process transactions and send related information
• Send promotional communications (with your consent; you can opt out at any time)
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

5. Sharing Your Information

We may share your information with:

• Service providers: Third-party companies that help us operate our services, including RevenueCat (subscription and purchase management), hosting providers, and payment processors
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify or update inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at privacy@symra.dev.

9. Children's Privacy

Our services are not directed to children under the age of 13. We require age verification during account registration to help ensure compliance with applicable age restrictions. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this page periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@symra.dev